Profile

  

Majan Electricity Company (SAOC) provides distribution and supply  of electricity to the people in the authorized areas of  North Al Batinah, Al Dhahirah  and Buraimi governorates, through its distribution network. It started its operation in May 2005 following the restructuring of the electricity sector  pursuant to royal decree 78/2004.

 

Majan through its systems, processes and people offers sustainable management of electricity with the purpose of serving the people of Oman by delivering safe, reliable and economical electricity.

 

In adopting the concept of Corporate Social Responsibility and its commitment to the community at large Majan is carrying out a number of awareness programs across its designated areas. Majan trains its employees and contractors so that they observe safe working practices to create and maintain a positive HSE culture across the business.

 

Over the last 6 years Majan has improved the reliability of its network and is ensuring a robust and highly secured distribution network to meet its customer’s electricity needs.

    Objectives

As part of MJEC statutory obligations, the company’s functional responsibility is to resume and implement the following duties:

·         Achieving the required returns by optimum management of billing and operating expenditures. We also aim to execute the capital projects to achieve maximum returns and meet the customers’ needs.

·         Achieve responsive and reliable services through the development, maintenance, and operation of safe, secured, and cost effective electricity distribution systems. In addition to providing best customer services through customer service orientation.

·         Comply with the License conditions and embed HSS&E culture within the community and the company

·         Empowering and developing the staff by investing in our employees within the company through providing them with training needs and healthy environment.

Vision

“ TO BE ONE OF THE MOST RESPECTED ENERGY SOLUTION PROVIDER IN THE REGION BY 2020”

Mission

 

Deliver safe, reliable and economical electricity to our customers and maximize stakeholders’ value

 Values

1.Teamwork


•Building strong working relationships
•Maintaining a collaborative work climate
•Recognizing and celebrating success
•Supporting career   mobility
•Rewarding appropriate team behavior

2.Integrity


Keeping commitments and promises
•Representing the truth
•Acting in the best interests of the customer, company, team and individual
•Adhering to the company’s ethics
•Accurately representing own competencies

3.Respect

 


Being sensitive to others’ time
•Recognizing contributions of others
•Supporting work/life balance needs of self and others
•Treating others impartially and with dignity
•Practicing patience and active listening

 

4.Quality


Insisting on high quality in all things
•Making quality customer service a top priority
•Striving for continuous improvement
•Providing timely and constructive performance feedback
•Recruiting and developing quality staff

 

5.Customer Focus


Making customers a top priority
•Considering long- and short-term customer needs
•Delivering on commitments to customers
•Taking responsibility for improving customer service

 

6.Professionalism


Seeking and providing honest feedback
•Maintaining and increasing skills
•Considering organizational needs in your own development
•Sharing individual expertise and experience
• Supporting and mentoring others